Live Chat Support
What are the main conveniences of the Live Chat service?
A live chat is a real-time method of communication between a hosting company's support crew and its clients. It is an efficient method to receive some info about the website hosting services or get some issue resolved as you're talking to a live representative. The benefits of using a real-time chat service rather than calling or opening a ticket are the reduced chance of mistakes at the time you exchange information like usernames or domain names, the quicker response time as the communication is real-time as well as the fact that you don't have to stay on the chat constantly - you are able to do something else entirely while the representative examines the issue involved. Furthermore, you'll be able to connect with a live chat room from any computer that's connected to the world wide web, avoiding the telephone rates that you'll need to pay if you are calling to a different country.
Live Chat Support in Shared Hosting
We provide a live chat assistance service for all of the shared hosting
that we offer and we can support you with almost everything live. In case you do not have an account with us yet, we can provide you with more info about the plans in order to help you to pick the most appropriate plan. In case you are a current customer, we will be able to assist you with any general or billing issue in addition to with lots of common technical problems, such as an email address setup in a desktop email client. In case you can't phone us for some reason or you're in a country where we don't have a local telephone number, our live chat is the best option to contact us. Certainly, some problems need more time to examine and test, therefore you will need to open a ticket to our technicians, but nonetheless, we can save your time and help you with a number of problems on the chat.
Live Chat Support in Semi-dedicated Servers
When you use the live chat support service that we offer with all our Linux semi-dedicated servers
, you're able to get the the right answers for any questions you have or get numerous problems taken care of in no time. Our chat service is online every single day, so you're able to contact an agent even on weekends and holidays. In case you are not sure which plan is better for your sites or if our advanced cloud hosting platform matches some system requirements, you may join the live chat prior to purchasing anything. In case you are an active customer, you will be able to get more info about account settings, billing issues along with various common tech troubles you may have, let's say in case you cannot install an e-mail account in a client on your PC. The live chat will save you a lot of time regardless where you are or when you get in touch with us.