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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is present on each page. A pop-up window will show up. It comprises in-depth information about all the actions that you can perform on that particular page. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast range of instructional video clips describing how to use our Control Panel. They're designed for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you searching for, have a look at our comprehensive Frequently Asked Questions database, which comprises questions asked by real individuals and offers real solutions. We periodically "revamp" our Frequently Asked Questions section with new entries in an attempt to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can contact our great team of customer support engineers available 24-7 and eager to assist you with any query. Each trouble ticket you submit will be replied to in less than 1 hour (the average trouble ticket response time being approximately 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 272096

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com