Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center built into our Site Control Panel offers a collection of help articles and commonly asked questions. Aimed towards solving any common problem that you might possibly come across, they are contributed by our support team of expert technicians.

  • Top quality support service

  • Educational Video Clips

  • For people who want to find out how to settle a typically experienced problem by watching a training video, we have added a collection of video tutorials to our Site Control Panel. All the tutorial videos are brief and easy to follow. They offer you step–by–step presentations of various site management activities.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock technical support service and a 60–minute ticket response guarantee. Our seasoned technicians will be available 24x7x365 to answer your queries and to troubleshoot any issue that you could possibly face. Just submit a customer support ticket from the Help Center and we’ll respond back to you immediately.