Q: What does the website migration service include? Will my site be safe?
A: The website migration service that we are offering is free of charge (within a certain limit). We will transfer your site(s) to our cutting–edge cloud hosting platform without you needing to do anything. We know from experience that changing web hosting providers can lead to lost info and undesired network downtime. Because of this, we’ll do all that for you at no cost!We’ve got skillful administrators whose only responsibility is to make certain that your web site functions exactly as it did on your previous hosting platform. Our administrators are well–versed in migrating custom–made sites, as well as sites that are based on well–known apps such as Joomla™ and WordPress.
Q: How long will it take for my web site to be moved to your platform?
A: While we can’t give you a precise time window, because there are plenty of variables, among them the size of the files and databases, the physical location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will do our best to transfer your website within 48h, and in some cases – within 24h (if the website content is not large).
Q: What details will I have to provide to your Website Migration Department?
A: We will require the login details for your current hosting provider’s Control Panel and the site’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will my web site be unavailable during the migration?
A: While we transfer your website, it will be available both in your hosting account with us and in your account with your old hosting provider. When the migration is done, we’ll make certain that everything is functioning correctly and that the integrity of your data is not compromised prior to informing you that the transfer is done. After that, we will tell you how to transfer the domain over to your web hosting account with us and how to update your DNS resource records.
Q: Will my current hosting provider need to provide any information/assistance?
A: While we migrate your web content, your web hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Does it make any difference what platform my present hosting provider is using?
A: We can migrate your site from any hosting provider or any Linux–driven web hosting platform as long as we can obtain access to the Control Panel and there is FTP access available.The only web sites that we cannot migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.