A ticketing system is the most widely used communication medium that web hosting providers offer to their clients. It is most often part of the billing account and is the fastest way to resolve a problem that requires a certain amount of time to examine or that has to be forwarded to an administrator. In this way, all responses contributed by either party will be kept in the same place in case someone else wants to work on the issue at hand and the information in the ticket will be accessible to all parties. The drawback of deploying a ticketing system with most hosting platforms is that it’s not included in the web hosting Control Panel, which means that you’ll need to sign in and out of no less than 2 accounts to complete a particular task or to reach the hosting company’s technical support team. If you wish to manage a handful of domain names and each one is hosted in a separate account, you’ll have to use an even larger number of accounts at the same time. Furthermore, it may take a significant span of time for the hosting provider to process your ticket request.