Installation and Troubleshooting
Read more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
One of the usual reasons to get a hosting server of your own is the fact you'll have full control over the software environment and you can install anything you wish. This will allow you to run programs that need particular software in order to be present on the machine, which isn't possible with a shared hosting server where you can install software only in the account, but not on a root level. In case you are not very experienced with such matters, however, you may face complications as managing a hosting server of your own is different from managing a standard shared web hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, so our admins will be able to deal with various tasks which should be done or can resolve various issues that you could experience.
Installation and Troubleshooting in VPS Servers
The upgrade could be purchased for any one of the VPS server
plans no matter the OS and Control Panel which you have selected or the task that you need to be executed as our admins will help you with anything related to the software on the hosting server. This includes, but is not limited to, installing third-party applications, setting up server options, troubleshooting scripts in case they do not work properly, and so forth. The upgrade includes 1 hour of work and if a specific task requires less time, the rest of the minutes shall be available for the future and shall be listed in the VPS billing CP. You may use the Installation & Troubleshooting service either as a separate upgrade or as an addition to the Managed Services upgrade, which provides thirty minutes of custom work on your server. Thus, you can work on your websites without needing to worry that you'll not be able to use some application or losing time on technical matters.
Installation and Troubleshooting in Dedicated Servers
You'll be able to employ our service at any time if you have a dedicated server
from us and you can include it in your plan with just a couple of mouse clicks. If you need some custom work on the web server from the very beginning, for instance, you can obtain the upgrade alongside the plan during the signup procedure, or you'll be able to acquire it from your billing area in the event you need support at some point later on. The Installation & You with any task that you can't carry out on your own for one reason or another - install a script, set it up or troubleshoot it. Thus, you could concentrate on building your Internet sites without spending time on hosting server maintenance or software problems since our skilled staff shall take care of these things for you. You are able to add the upgrade as many times as you require it and if some time remains, it shall be listed inside your billing CP, so you may use it whenever you need it again.