Service Uptime Guarantee
Learn what a service uptime guarantee consists of and also how you are able to make use of it.
The service uptime for any shared hosting account is of essential importance. If you use a web server which has chronic issues and your site is not online for long periods of time, it is more likely that site visitors will not come back. If you have an online store, for example, this will mean lost clients and less revenue. Your sites can even get penalized by search engines like yahoo with lower rankings regardless how good their content is. In order to avoid this kind of scenario, it is best to always make certain that the hosting service you get is stable. This way, the success of your website will depend only on its content and your marketing campaigns and won't be affected by hosting-related elements that you have no control over.
Service Uptime Guarantee in Shared Hosting
When you purchase a shared hosting plan from our company, we guarantee that your websites are going to be operational no less than 99.9% of the time. We have practically eliminated the web server downtime by using an innovative cloud hosting platform where independent sets of servers handle each aspect of the overall service - files, databases, e-mails, and so forth. In that way, when there is an issue with a web server, the other servers in the cluster shall simply take over and your websites will not be affected in any way. To prevent any infrastructure troubles, we also have diesel-powered backup generators and a few independent Internet providers. Knowledgeable professionals monitor the web servers 24/7 to correct any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
- Service Uptime Guarantee in Semi-dedicated ServersIf you purchase a semi-dedicated server package through our company, you are going to enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a hi-tech cloud website hosting platform with a load-balancing system that practically eradicates any downtime. The files, e-mail messages, statistics and databases are all handled by their own sets of web servers, so even when there's an issue one web server, your websites will not be affected in any way. This enables us to offer you a considerably more stable hosting service compared with companies that run everything on one web server where a problem with a single service can take the entire web server down. To protect yourself from infrastructure issues, our data centers work with several Internet providers and powerful diesel generators, so regardless of what happens, the servers will keep running with no disruptions and your sites will remain functioning. Any software troubles are going to be handled at once by our knowledgeable group of admins which keep track of all servers 24/7.
- Service Uptime Guarantee in VPS ServersThe service uptime will never be a problem if you get a VPS server from our company. The physical web server in which your account will be created will be up and running no less than 99.9% of the time including routine maintenance procedures, therefore you will be able to take advantage of a fast and really secure Internet hosting service at all times. To prevent any possibility of service disturbances, our data centers use several Internet service providers and powerful diesel generators to make certain that nothing will affect the proper work of your sites. We've got a group of skilled professionals which will resolve promptly any software issues that might appear, while hardware troubles are avoided through the use of new and meticulously tested server parts and hard disks working in RAID. In the eventuality of DDoS attacks, we've got software and hardware firewalls to filter the undesired traffic to your web server.
- Service Uptime Guarantee in Dedicated ServersIf you acquire a dedicated server from us, we guarantee that it will be up and running no less than 99.9% of the time. Firstly, your web hosting server will be constructed with new and thoroughly tested hardware components and we'll not make any compromises about that. Our data center in the central district of Chicago offers powerful diesel backup generators, so even in the case of an electrical outage your machine will still be working and with a number of redundant Internet service providers, your sites will be available if there is any connection problem. In the event of any unanticipated circumstances, we have well-trained system administrators which keep an eye on all web servers all the time and they can react promptly to eliminate the issue in a very timely manner. Last in sequence, but not last in importance, our hosting servers have hardware and software firewalls to stop the unwelcome traffic in the event of a DDoS attack.
- Service Uptime Guarantee in Semi-dedicated Servers